Any Size Basket, Metal Fabrication Solutions
       
HOME LOGIN FAQS ABOUT US CONTACT US
FAQs
Listed below are some frequently asked questions:





What type of Base Material should I use for my basket?
  • Carbon Steel (in natural finish): Strong and inexpensive. Very limited corrosion resistance in natural finish. Baskets made from carbon steel are a great choice for manual solvent cleaning, oil dipping and indoor material handling applications where light rusting will not stain or contaminate parts.
  • Carbon steel baskets should not be used without a surface coating for any long-term outdoor applications, in any aqueous (water-based) dipping or cleaning applications, or in any caustic environments.
  • 304 Stainless Steel: The most common of the industrial stainless steel grades. Good corrosion resistance in wet and mildly caustic environments. Good high temperature strength to 1200°F. Slightly stronger than carbon steel.
  • 316 Stainless Steel: Higher Nickel content than 304 Stainless Steel makes it slightly more expensive and more corrosion resistant than 304.  Good high temperature strength to 1200°F. 316 Stainless Steel Baskets are slightly stronger than carbon steel baskets.



Back to Top


What does "Natural Finish" mean on my baskets?
All wire baskets shown here (Carbon steel, 304 and 316 Stainless Steel) are shipped in a "Natural Finish", which is the natural condition of the base material. The baskets are generally clean to the touch, but may have a slight brown discoloration around welds and may have very light process oils remaining on the surface.


Back to Top


What Size Basket should I order?
All baskets are listed are made to "Outside Dimensions" which is the outside size of the frame around the mesh lined area (See sketches). The "Inside Dimensions" of the baskets (length and width or diameter) will be approximately 1/2" to 3/4" less than the corresponding outside dimensions.


Back to Top


How do I decide what size mesh to order?
  • Wire Mesh Size Designation: Wire mesh is designated by "Mesh Number" (number of wires per inch) and "Wire Diameter" (the diameter of each wire). A higher "mesh number" means more wires to the inch, a higher "wire diameter" means a thicker wire. The "Opening Size" listed is the approximate size of the square openings between the wires.
  • Wire Mesh Selection for your application: Select a mesh for your basket with an opening size smaller than your smallest parts (so your parts don't fall through), but large enough to allow good flow and drainage. In general, mesh with a larger wire diameter is more durable than smaller wire diameters. We have only a few common mesh sizes listed here, but there are an unlimited selection of mesh sizes and wire diameters available. If your application requires something not listed, please call.
  • View Mesh Size Options



Back to Top


What is the weight capacity of my baskets?
The baskets shown here have a general capacity of 65 lbs. of evenly loaded parts in typical dipping, lifting, sorting, and storage applications. This capacity will be reduced by parts with sharp corners that cut through the mess, excessive impact loading (dropping parts into baskets, or jerking or banging the loaded baskets), and/or any corrosion of materials. While baskets can be used for stacking,
never use them for overhead lifting or to carry people.


Back to Top


How are my baskets made?
All baskets shown here will have a round rod frame and handles (either 1/4" diameter or 5/16" diameter rod, depending on basket size) which are formed on computer controlled bending machines. The frame parts are TIG welded together and the mesh lining is resistance welded into the frame. The entire basket is then completely deburred to remove any sharp edges and to blend the edges.


Back to Top


Where are my baskets made?
All of our products are manufactured entirely at our manufacturing plant: Three M Tool, 1038 Elm Street, York, PA 17403.


Back to Top


Will my basket purchase be covered under any warranties?
We guarantee your satisfaction with our materials and workmanship for the reasonable life of our products. If you are not satisfied with the construction or performance of your wire basket, please call us immediately to arrange for a replacement or refund of your purchase price (at our discretion).


Back to Top


What is your return policy?
All custom sized baskets ordered through our website are made specifically to your exact specifications (size, mesh, material, handle, etc.) and are not returnable except for manufacturing defects. Please check your order carefully before processing.


Back to Top


How long will it take to receive my order?
Your online order will be acknowledged on the first business day after your order is placed. Your order will usually ship within 2 weeks of your order acknowledgement. Your actual Ship date may vary based on our order backlog and your delivery date will vary based on transit time from York, PA. Wholesale wire basket orders may also take additional time to fulfill depending on the size of the order. 


Back to Top


How will my order be shipped?
All orders are packaged securely in appropriate cardboard cartons and shipped from York, PA by UPS Ground. Please call if you require expedited shipping or an alternate carrier.


Back to Top


What are your Shipping and Handling charges?
We now offer Free Freight for Shipments within the Continental US if ordered through our AnySizeBasket website.


Back to Top


What type of payment methods do you have?
We accept Visa, MasterCard, Discover and American Express cards.


Back to Top


When will my credit card be charged?
Your credit card will be charged the day your order is shipped. Your final invoiced amount will be the total of the quoted piece price times the quantity shipped.


Back to Top


What if I don't see what I need?
Only the most basic round baskets and rectangular baskets are listed here. Please contact us to discuss any type of changes, or basket type projects beyond these. (AnySizeBasket@ThreeMTool.com or 888-604-4224, Monday - Friday 8:00 to 5:00 Eastern)


Back to Top


How can I cancel or change my order?
Please call Customer Service immediately to make changes to your order directly for assistance (AnySizeBasket@ThreeMTool.com or 888-604-4224, Monday - Friday 8:00 to 5:00 Eastern). Unfortunately, once production on your specific basket has started, it could be very difficult to change or cancel our order.


Back to Top


How can I verify that my online order was placed?
You will receive an email immediately that your order of custom or in-stock baskets was received by our system. On the next business day, you will receive a second email confirming our acceptance of your order. You will receive a third email notifying you when your order was shipped and the exact charges to your credit card. At any point, you may contact Customer Service directly for assistance (AnySizeBasket@ThreeMTool.com or 888-604-4224, Monday - Friday 8:00 to 5:00 Eastern)


Back to Top


How can I contact you if I'm having trouble placing my order?
You may contact Customer Service directly for assistance (AnySizeBasket@ThreeMTool.com or 888-604-4224, Monday - Friday 8:00 to 5:00 Eastern)


Back to Top


How can I verify when my order has shipped?
You will receive an email notifying you that your order was shipped and the exact charges to your credit card. The UPS tracking number will be included in the e-mail so you can track your package online at UPS.com.


Back to Top
 


Home   |   Login   |   FAQ   |   About   |   Newsletter   |   In Stock Baskets   |   Sitemap   |   Privacy Policy

Please call us at 888-604-4224 (or 717-854-6379) if you have any questions.

Three M Tool of York, Pennsylvania, manufactures custom wire baskets, racks and hydraulic cable cutters. For 50 years, our expert craftspeople have provided custom engineered material handling solutions to companies worldwide.


© Copyright 2014 Three M Tool, Inc. of York, Pennsylvania